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General terms & conditions

Thank you for your interest in our products! Below are the terms and conditions that apply to your purchase; they are here to explain your rights and if you have any questions you are always welcome to contact us and we will be happy to explain how this works.

These general terms and conditions apply when you place an order from Oyster Belle on http://www.oysterbelle.com.

By accepting these General Conditions, you confirm that you are at least 18 years old or have your legal guardian’s permission and that you will comply with the General Conditions. You also confirm that you have read the information on personal data and cookies and approve the use of such data in accordance with our Privacy Policy.

When you receive an order confirmation from us your purchase order is accepted and a purchase agreement is entered into. We encourage you to save the order confirmation for any future contacts with us. We may deny a purchase order for various reasons, for example if you provide incorrect personal data and/or have a record for non-payment of debt.

You may withdraw your order until it has been confirmed by us. We will then refund any payment that you, or your pay- or credit card company, have made for the order.

We may cancel an order if the products ordered are sold out. We will then refund any amount paid and notify you about equivalent products if such are available.

All products ordered remain our property until we have received full payment for them.

Merchandise is nonreturnable 15 days after purchase. Merchandise can be returned for store credit within the first 15 days, however, the customer is responsible for the return shipping costs. 

Products in stock are normally delivered within the number of working days shown on the Website. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.

Depending on delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. We may also cancel the order if the delivery is not picked up in time.

We will warranty any defective items within the warranty period. 

The return policy does not apply to special orders. All special orders are final and nonreturnable.

 

That’s all! We hope that you enjoy your purchase! These Conditions were established by Oyster Belle on 2018-07-16 09:35:59